Payment Policy:
We only accept payment through PayPal, Bank Transfer, Check and Money Order. If the purchase amount exceeds AUD1500, we only accept payment through Bank Transfer, Check or Money Order. Credit terms are not available.
PayPal payment system supports MasterCard, Visa and eCheck.
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Bank Transfer
Please write down Order Number in the description.
Australia local bank account: There is no additional handling fee for transferring money between local bank accounts in Australia.
Please use this account:
Bank: ANZ |
We only operate in Australia currently (i.e. no oversea orders).
Cheque and Money Order
Our web system will show you the details of payment information during the checkout process. Please make sure to put the www.electricbike.net.au and Order Number on the back of your cheque or money order when you send us, as we require such information to help track the incoming payment. Make Payable To:
Bank Cheque and Money Order are generally cleared as paid within a day of arriving, however we maintain a clearance time of 5 days for Company Cheque and 11 days for Personal Cheque due to our current arrangements with the bank.
**Please email us at order@electricbike.net.au after you have sent out your cheque or money order, this will enhance the overall payment checking process.
Tax
The total price of any order will include the applicable sales taxes only. All other taxes that may apply are the sole responsibility of and to be paid by the customer.
Security Guarantee
Shopping with us is safe and secure. None of our customers have ever reported fraudulent use of their credit cards as a result of shopping with us. You can be assured that the information you give us is confidential. We do not sell, rent or share information of our customers with other parties.
Refund
After we issue a refund authorization to the bank, credit will appear on the customer's statement within one to two billing cycles, depending on the time required for the card issuing bank to process such transaction. Refund would cover part cost, tax and shipping less any re-stocking fees (where applicable). Shipping charges will not be refunded in all cases. Refunds will be made with the same method of payment as the original order. Credit card refunds will only be made to the same card used for the original purchase.
Electric Bike Knowledge - Share, Learn, Maximize Your Experience

Why Electric Bike?
- Deserve more fun and freedom.
- Want their own traffic "lane", convenient parking spots and shortcuts.
- Prefer their local errands to be easy, slow paced and scenic.
- Like to save money, meet new people, and protect the environment.
- Enjoy the feeling of riding a bicycle.